Any experience with KW for a coilover lifetime warranty claim?

[Jeffman]

My original to me 13 year old / 60,000 miles KW V1s are starting to feel very harsh. I suspect the oil in the struts have degraded / the struts are shot. I’m planning to submit a lifetime warranty claim. I have the original invoice from VAC Motorsports who installed them. Anyone have any experience submitting a lifetime warranty claim to KW? Any suggestions? Thanks.

 

[martymil]

You have to find out what kw means by lifetime, most manufactures it means 5 years not 20 years or indefinite as nothing last forever.

 

[pbondar]

I'd imagine any performance damper has a limited warranty on the damping fluid..Ohlins reckons 2-3 years max for hard use..

 

[martymil]

I'd imagine any performance damper has a limited warranty on the damping fluid..Ohlins reckons 2-3 years max for hard use..

I have to say that ohlins underestimates it's life span, mine is coming onto 40k km and 6 years roughly and still going strong.

Brilliant product but customer service really sucks and dealing with them is like getting an ingrown nail pulled.

 

[pbondar]

Thye (Ohlin's UK support) did say that was track use and advisory..in the UK Ohlins has 2 service centres for R+T products..I'll see how i get on when it comes to servicing time..